Effective Date: 5/14/2026

These Terms and Conditions (“Agreement”) govern participation in online coaching services provided by Iron Rx, LLC (“Iron Rx,” “we,” “our,” or “us”). By purchasing or participating in online coaching services, the client (“Client,” “you,” or “your”) agrees to the following terms.

1. Online Coaching Services

Iron Rx, LLC provides online personal training and coaching services which may include, but are not limited to:

- Personalized training programs

- Access to the Iron Rx online exercise video library

- Messaging support

- Exercise video analysis and form review

- Live coaching calls, when deemed appropriate by Iron Rx

- Services provided may vary depending on the coaching package selected.

2. Membership Billing and Automatic Renewal

Online coaching services are billed on a recurring monthly basis. By enrolling, you authorize Iron Rx, LLC to automatically charge your selected payment method each month on the same calendar date as your original purchase date. Your membership will automatically renew each month unless canceled in accordance with Section 3 of this Agreement.

3. Cancellation Policy

Clients may cancel their online coaching membership at any time. To avoid being charged for the next billing cycle, cancellation requests must be submitted before the next monthly billing date. All cancellation requests must be submitted directly to your Iron Rx coach in writing via email. Verbal requests, social media messages, or indirect communication methods may not be accepted as valid cancellation requests. Once a monthly payment has been processed, no refunds, credits, or prorated reimbursements will be issued for that billing period.

4. No Refund Policy

All payments made to Iron Rx, LLC are non-refundable.

Due to the digital and service-based nature of online coaching, refunds will not be issued for:

- Unused programming

- Failure to participate

- Lack of communication

- Scheduling conflicts

- Dissatisfaction with results

- Partial use of services

5. Health Disclaimer and Assumption of Risk

Participation in exercise, fitness, and training activities involves inherent risks, including but not limited to injury, illness, physical harm, disability, or death. By participating in Iron Rx online coaching services, you acknowledge and agree that:

- You are voluntarily participating in physical exercise activities.

- You assume full responsibility for any risks, injuries, or damages that may occur.

- You understand that exercise programs are not a substitute for medical advice, diagnosis, or treatment.

- You should consult with a physician or qualified healthcare provider before beginning any exercise program.

- Iron Rx, LLC does not guarantee any specific health, fitness, aesthetic, or performance outcomes.

6. Release of Liability Requirement

All clients, including minors, must complete and sign an Iron Rx Release of Liability Waiver before participating in online coaching services. For clients under the age of 18, a parent or legal guardian must sign all required forms and agreements on the minor’s behalf. Failure to complete required documentation may result in suspension or termination of services.

7. Client Responsibilities

Clients are responsible for:

- Providing accurate health and contact information

- Communicating honestly regarding injuries, pain, or medical conditions

- Performing exercises safely and responsibly

- Using good judgment during training activities

- Following coaching recommendations within their own physical limitations

- Clients understand that Iron Rx coaches cannot directly supervise workouts performed remotely.

8. Communication and Conduct

Iron Rx strives to maintain a professional, respectful, and supportive coaching environment. Harassment, abusive behavior, threatening conduct, inappropriate communication, or repeated disrespect toward staff may result in immediate termination of services without refund.

9. Failed or Late Payments

If a payment is declined, unsuccessful, disputed, or otherwise unpaid, Iron Rx reserves the right to suspend coaching services, revoke access to programming and resources, and/or terminate the coaching relationship until payment issues are resolved.

10. Intellectual Property

All training programs, educational materials, videos, exercise libraries, documents, and coaching content provided by Iron Rx remain the intellectual property of Iron Rx, LLC. Clients may not reproduce, distribute, share, sell, copy, or publicly distribute Iron Rx materials without prior written consent.

11. Results Disclaimer

Individual results vary based on numerous factors including consistency, effort, nutrition, sleep, stress, medical conditions, genetics, and adherence to recommendations. Iron Rx, LLC makes no guarantees regarding specific outcomes, including but not limited to:

- Weight loss

- Muscle or strength gain

- Athletic performance

- Pain reduction

- Rehabilitation outcomes

- Physical appearance changes

12. Governing Law

This Agreement shall be governed by and interpreted under the laws of the Commonwealth of Pennsylvania, without regard to conflict of law principles.

13. Modifications to Terms

Iron Rx, LLC reserves the right to modify these Terms and Conditions at any time. Updated terms will become effective upon posting or distribution to clients. Continued participation in services after updates constitutes acceptance of the revised terms.

14. Agreement Acknowledgment

By purchasing, accessing, or participating in Iron Rx online coaching services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions in full.